Q.1) How do you open a program such a microsoft word when there are no icons on the desktop?

A. Double click on the desktop to reveal hidden icons.
B. Click the start button and select the program from the menu.
C. Use a keyboard command.
D. It’s not possible to open a program when there are no icons on the desktop.
E. Restart the computer.
Q.2) How do you save a document to a flash drive when you are working in Microsoft Word?

A. Click the “X’ in the top right corner of the screen.
B. Use the start button to locate the flash drive. Right click on the flash drive and select “Save.”
C. Click “File” at the top of the screen and select “Save As.” Select the flash drive, type a file name and click “Save”.
D. Restart the computer.
E. Use the “Alt” and “F4” keys to open a “Save” window.

Q.3) What happens when you press “Ctrl-Alt-Delete”?

A. The computer will self-destruct.
B. The program you are using will close.
C. Your active window will close.
D. The computer will restart.
E. A menu of programs available on the computer will pop up on the desktop.

Q.4) Which two websites offer free email service?

A. Apple and ebay
B. Google and Yahoo
C. The United States Post Office site and Google
D. Yahoo and Amazon
E. Hotmail and I-tunes

Q.5) How do you select text to copy or delete in a word document?

A. Go to “Edit” at the top of the screen and select “Copy.”
B. Place the cursor at the beginning of the text you wish to highlight, press the left mouse button and drag the mouse across the text.
C. Use the backspace key until the cursor reaches the text you wish to select. Press “Ctrl” to select the text.
D. Press the “Page Up” key on the keyboard.
E. Place the cursor at the beginning of the text you wish to highlight, press the right mouse button and drag the mouse across the text.

Q.6) Select the email address from the choices below.

A. Bob Smith@yahoo.com
B. bobsmith461@yahoo.com
C. http://www.bobsmith.com
D. bobsmith461*yahoo.com
E. http://www.bobsmith.yahoo.com

Q.7) How do you close a window on your desktop?

A. Use the mouse to press the button with two overlapping boxes in it at the top right corner of the screen.
B. Go to “File” and select “Save As.”
C. Use the mouse to press the button with the “X” in it at the top right corner of the screen
D. Go to “Edit” and select “Close.”
E. Press the “Ctrl” key on the keyboard.

Q.8) Which two websites are search engines?

A. Google and Ask
B. Google and Hotmail
C. Ask Jeeves and NCLive
D. NCLive and Google
E. The Library Catalog and Google

Q.9) How do you make text in a word document bold?

A. Click the “B” on the toolbar at the top of the screen.
B. Press “CTRL” and “B” on the keyboard.
C. Highlight the text using the mouse and click the “B” on the toolbar at the top of the screen.
D. Go to “Edit” and select “bold text.”
E. Go to “File” and select “bold text.”

Q.10) Is it possible to have more than one program open at the same time?

A. Yes
B. No

Q.11) How do you properly shut down a computer?

A. Press the power switch on the front of the CPU to turn off the machine.
B. Press the power button on the front of the monitor.
C. Go to the “Start” button and select “Shut Down.”
D. Go to the “Start” button and select “Log Off.”
E. Press the “Shut Down” key on the keyboard.

Q.12) How do you open a word document saved on a flash drive?

A. Go to “Start” and select “Search” to find and open the file.
B. Go to “Start” and double click on the flash drive icon to open the flash drive. Double click on the file name to open the file.
C. Go to “Start” and open Microsoft Word. Go to “File” at the top left of the screen and select “Open.”
D. Double click the flash drive icon on the desktop to open the flash drive. Double click on the file name to open the file.
E. Press the “shift” key on the keyboard to open the Flash Drive. Double click the file name to open the file.

Q.13) How do you rename a file saved on your computer?

A. Right click on the file name and choose “Rename File.” Type the new file name.
B. Left click on the file name and choose “Rename File.” Type the new file name.
C. Open the file. Click “Edit” at the top left of the screen and select “Rename.”
D. Open the file. Click “File” at the top left of the screen and select “Save.”
E. Open the file. Click “File” at the top left of the screen and select “Rename.”

Q.14) Select the two websites that provide printable driving directions free of charge.

A. maps.com and directions.com
B. mapquest.com and google.com
C. ask.com and travelocity.com
D. directions.com and mapquest.com
E. travelocity.com and google.com

Q.15) How would you print one paragraph of text from a web page without printing the whole page?

A. Go to file and click “Print Preview.”
B. Go to file and click “Print.” Check the box labeled “Print Selection,” then click “Print.”
C. Press the “print” button on the toolbar at the top of the screen.
D. Highlight the text you want to print. Press the “Print” button on the toolbar at the top of the screen.
E. Highlight the text you want to print. Go to file and click “Print.” Check the box labeled “Print Selection,” then click “Print.”

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